EXL named a Leader in Everest Group's 2025 Clinical and Care Management Operations PEAK Matrix® Assessment

Core Insights - EXL has been recognized as a Leader in the Everest Group's Clinical and Care Management (CCM) Operations PEAK Matrix® Assessment 2025 report, highlighting its strong position in the healthcare sector [1][2] Group 1: Company Recognition - The Everest Group evaluated 20 leading CCM operations providers, and EXL was noted for its embedded data and AI capabilities, flexible engagement model, and ability to deliver workflow improvements through technology-driven insights [2][3] - This recognition affirms EXL's vision and execution in assisting clients to achieve their goals in a complex healthcare landscape [3] Group 2: Industry Challenges - The healthcare industry is facing rising care complexity, workforce constraints, and financial risk exposure, which are increasing pressure on payers and providers [3] - As value-based care adoption accelerates, there is a growing demand for solutions that incorporate predictive risk modeling, generative AI, and intelligent automation to enhance patient outcomes and optimize clinician productivity [3] Group 3: EXL's Solutions - EXL addresses industry challenges by embedding data and AI across care management, unifying data, and orchestrating utilization and case management workflows to expedite decision-making and close care gaps [2][3] - The company's flexible engagement model, global delivery network, and clinically trained teams enhance its capabilities in population health and quality improvement [2][3] Group 4: Evaluation Framework - The Everest Group's PEAK Matrix® framework measures market impact and successful solution delivery, classifying service providers into Leaders, Major Contenders, and Aspirants based on their market adoption, service scope, innovation, and delivery footprint [2]