Uber faces legal action over use of its AI-driven dynamic pay systems

Core Viewpoint - Uber is facing a proposed collective legal action regarding its AI-driven pay systems, with allegations of lack of transparency and breaches of data protection laws [1][2]. Group 1: Legal Action and Allegations - The Worker Info Exchange (WIE) has issued a legal letter to Uber in Amsterdam and the USA on behalf of drivers in the UK and Europe [1]. - WIE is investigating Uber's pay systems across Europe and may expand the claim to other countries in the future [2]. - WIE claims that Uber's use of AI and machine learning for pay-setting has negatively impacted the livelihoods of thousands of drivers [2][3]. Group 2: Data Protection Concerns - WIE alleges that Uber has breached the EU General Data Protection Regulation (GDPR) by unlawfully transferring driver data from Europe to the US between August 2021 and November 2023 [3]. - The transfer of data has allegedly exposed personal information to risks of unauthorized access and US government surveillance [3][4]. Group 3: Impact on Drivers - Research by the University of Oxford, in partnership with WIE, indicates that 82% of Uber's UK drivers are earning less per hour since the introduction of dynamic pay, with pay reductions of 8-16% over the past year [5].