Target updates operations so associates can spend more time with shoppers

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Dive Brief: Target will invest in revamped store operations and new technology as it makes CX a priority in its pursuit of sales growth, COO and incoming CEO Michael Fiddelke said on a Q3 2025 earnings call Wednesday. The retailer is reducing the time spent on backroom tasks to let associates spend more time with customers, improving in-stock rates for top items, and reco ...