抖音生活服务推出六项扶持措施，助力中小商家和烟火小店降本增收

Core Insights - Douyin Life Services has introduced six support measures aimed at enhancing the operational experience of merchants, particularly small and medium-sized businesses, to foster the development of the offline economy represented by "smoky small shops" [1] Group 1: Support Measures - The platform will reduce the entry deposit for merchants, gradually achieving a zero-deposit entry for small shops, covering 511 categories, which is nearly 70% of total categories [3] - A co-management model has been launched, allowing large and small merchants to manage the same store, resulting in a 40% increase in new store startup speed and a 24% growth in performance for mid to low-tier stores [3][4] - A "Safe Navigation" protection system has been established, offering up to 22 risk protections and 8 exclusive service supports tailored to individual merchant needs [4] Group 2: Merchant Experience Enhancement - The Merchant Experience Center has served 456,000 merchants since its establishment, helping to increase their GMV by 150 million [6] - The center provides diagnostic reports and solutions to improve service capabilities and consumer trust [5] Group 3: Quality Service Standards - The "Safe Service" standard has been developed in collaboration with the China Standardization Research Institute, focusing on user experience and providing multiple service guarantees [7] - Merchants adhering to this standard receive exclusive identification, traffic support, and various benefits, leading to significant improvements in key performance indicators [7] Group 4: Financial Support for Small Shops - Douyin Life Services will invest over 10 million in operational subsidies to support the long-term operation of small shops, enhancing their visibility and business growth [8] - The platform has seen a 66% increase in new small shop registrations in 2025, with over 4.58 million active small shops and a 34% year-on-year increase in transaction volume [8]