Carnival Cruise is making a key change to its loyalty program revamp

Core Viewpoint - The cruise line is making changes in response to customer feedback, yet some loyal customers remain dissatisfied with the adjustments made [1] Group 1: Customer Feedback - The company claims to be addressing customer feedback to improve satisfaction [1] - Despite the efforts, a segment of regular customers still expresses dissatisfaction with the changes implemented [1] Group 2: Company Response - The cruise line is actively responding to the concerns raised by its customers [1] - The adjustments made by the company aim to enhance the overall customer experience [1]