百余学者共议城市治理与新时代“枫桥经验”

Core Viewpoint - The seminar on urban governance and the "Fengqiao Experience" in the new era emphasizes the importance of urban governance as a key component of national governance, aiming for high-quality development and meeting the needs of the people [1][2]. Group 1: Urban Governance - Urban governance is highlighted as a crucial part of national governance, essential for achieving high-quality development and fulfilling the people's aspirations for a better life [1]. - The "Fengqiao Experience" is recognized as a typical practice of the people's city concept and the Party's mass line in the new era, which should be further promoted [1]. Group 2: Implementation and Results - The "Fengqiao Experience" has evolved over decades, with continuous innovation in practice, theory, and systems being emphasized by local officials [1]. - Beijing's implementation of the 12345 citizen service hotline has led to significant improvements, with a total of 170 million public and enterprise requests processed since 2019, achieving a resolution rate increase from 53% to 97% and a satisfaction rate increase from 65% to 97% [1]. Group 3: Digital Empowerment - Digital empowerment is identified as a key growth point for innovating and deepening the urban practices of the "Fengqiao Experience," serving as an important method for advancing the people's line in the new era [2].