IntouchCX Recognized as a Leader in Everest Group's Americas PEAK Matrix® Assessment 2025

Core Insights - IntouchCX has been recognized as a Leader in the Everest Group's Customer Experience Management (CXM) Americas PEAK Matrix® Assessment 2025, indicating its strong position in a competitive landscape [1] - This recognition reflects IntouchCX's advancements in AI-enabled innovation and its ability to deliver at an enterprise scale, showcasing its evolution beyond traditional service models [1] Company Positioning - The distinction from Everest Group highlights the maturity of IntouchCX in the customer experience sector, emphasizing its innovative capabilities and operational scale [1] - The assessment indicates that IntouchCX is adapting to an expanded market, reinforcing its leadership status in customer experience management [1]