店员备注顾客信息“买双鞋子都嫌贵”，还发到了会员群！斐乐官方紧急致歉

Core Viewpoint - A consumer reported an incident at a FILA KIDS store in Zhengzhou, where a store employee privately noted that the customer thought the shoes were expensive, leading to public backlash and concerns over customer service [1][3]. Group 1: Incident Details - The consumer spent less than ten minutes in the store, trying on three pairs of shoes and using a discount coupon [3]. - The employee's comment was shared in a membership group, causing shock among other customers, with some expressing intentions to leave the group and stop purchasing from the brand [3]. Group 2: Company Response - A person claiming to be the store manager apologized in the group, stating that the intention behind the employee's note was to provide better service, not to disrespect customers [5]. - FILA's official customer service account responded, expressing sincere apologies for the unpleasant experience and stating that they had addressed the inappropriate behavior of the employee [5][9]. - FILA emphasized that such behavior is unacceptable and is committed to improving service quality, inviting the affected customer to discuss the matter further [9]. Group 3: Pricing Information - FILA's children's shoes are priced between 480 to 1380 yuan, with most items falling in the range of 680 to 780 yuan [7].