店员备注顾客“买双鞋子都嫌贵”，还发到会员群！斐乐官方致歉

Group 1 - The incident involved a consumer who felt disrespected after a store employee shared a screenshot of their interaction in a membership group, labeling the consumer as "complaining about the price of shoes" [3] - The store manager expressed apologies in the group, emphasizing the intention to provide detailed service and inviting customers to report any service issues [5] - FILA's official customer service account responded to the incident, apologizing for the negative experience and stating that they had addressed the inappropriate behavior of the employee involved [5][9] Group 2 - FILA's children's shoes are priced between 480 to 1380 yuan, with most falling in the range of 680 to 780 yuan [7] - FILA China has taken the incident seriously and initiated an internal investigation, stating that the employee's actions violated company behavior guidelines [9] - The company is in deep communication with the affected consumer to resolve the issues caused by the incident [9]