AI Takes Over Customer Analysis to Identify Customer Needs

Artificial intelligence (AI) is now better at reading customers and assessing their needs than humans.By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions .Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.A new analysis from MIT Sloan School of Management showed that l ...