Core Viewpoint - The incident highlights consumer rights violations related to unauthorized insurance charges linked to a charging station service, emphasizing the need for better consumer protection and regulatory oversight in the insurance and service industries [2][10][12]. Group 1: Incident Overview - A consumer, Mr. Ma, discovered unauthorized deductions for a medical insurance policy after using a charging station, with charges occurring over three months [2][4]. - The insurance was linked to a pop-up advertisement encountered while scanning a QR code at the charging station, which Mr. Ma was unaware of until contacted by a representative [4][5]. Group 2: Company Responses - After media intervention, the insurance company refunded Mr. Ma the full amount, despite initially stating only a partial refund was possible [7][8]. - The charging station's service hotline was found to be non-functional, prompting regulatory scrutiny and demands for corrective actions from the involved companies [6][10]. Group 3: Regulatory Actions - The local market supervision bureau confirmed the misleading advertisement practices and initiated corrective measures, including updating contact information and adding warning signs at the charging stations [10][11]. - Legal experts criticized the insurance company's practices as "implied insurance," arguing that they violate consumer rights by not providing clear information about the insurance terms and conditions [11][12].
扫码充电被投“百万医疗险”!扣费3个月才知道
Yang Guang Wang·2025-11-25 03:35