消费避坑全攻略：提前预防，让你少花冤枉钱

Group 1: Pre-Consumption Strategies - Consumers are encouraged to conduct thorough research before making purchases, utilizing various sources such as search engines, social media, and professional forums to gather information about products and services [2] - It is important to critically evaluate user reviews on e-commerce platforms, focusing on negative and neutral feedback to identify genuine product issues while being wary of incentivized positive reviews [3] - The "Red and Black List" from the Black Cat Complaints platform serves as a tool for assessing company reputations, with red-listed companies showing high complaint resolution efficiency and black-listed companies indicating potential issues like fraud or poor service [4] Group 2: In-Consumption Risk Identification - Consumers should compare prices to avoid falling for deceptive pricing strategies, such as "inflated discounts," by using price comparison tools to verify historical pricing [5] - Careful reading of contract terms is essential to avoid hidden pitfalls, such as non-refundable fees or automatic renewals, which can lead to unfavorable situations for consumers [6] - It is advised to use secure payment methods and retain transaction records to facilitate potential claims or refunds in case of disputes [7] Group 3: Post-Consumption Rights Protection - The Black Cat Complaints platform allows consumers to publicly report issues, which can pressure companies to resolve complaints quickly due to the potential impact on their reputation [8][9] - For serious grievances, consumers can escalate complaints to the 12315 platform, which offers a structured approach to handling consumer rights issues with real-time sharing of information among regulatory bodies [10] - The overall emphasis is on proactive measures to prevent issues before they arise, ensuring that consumers are equipped to protect their rights effectively [11]