蚂蚁保车险全面接入“安心赔”
Jing Ji Guan Cha Wang·2025-11-26 07:21

Core Insights - Ant Insurance has fully integrated its car insurance business with the high-quality claims service "Anxin Pei," achieving a 10-second online reporting and 15-second dedicated follow-up process, allowing users to track the entire claims process online [1] - Since the launch of "Anxin Pei," 90% of claims on the platform have been resolved within 6 days, enhancing the convenience and speed of car insurance claims for users [1] - The "Anxin Pei" service was launched in early 2022 in collaboration with insurance companies, focusing on standardized and high-quality claims services to improve user experience [1] Business Growth - Ant Insurance has seen a consistent annual growth rate of over 30% in the number of insured vehicles on its platform over the past three years, driven by the continuous upgrade of product and service capabilities [1] - More insurance companies are viewing internet channels as new growth opportunities, with 14 large and medium-sized property insurance companies currently collaborating with Ant Insurance on car insurance services [2] - The "joint pricing" technology developed in collaboration with multiple car manufacturers has been fully implemented, helping insurance companies on the platform reduce their comprehensive cost rate by an average of 3%, significantly improving operational efficiency [1]