Huan Qiu Wang·2025-11-26 10:29Group 1 - The "Jianrong Zhiyi" platform significantly enhances operational efficiency in hospitals by streamlining functions such as reconciliation and refund processes, reducing average query response time from 63 seconds to under 12 seconds [1] - Since the platform's launch, the efficiency of hospital financial operations has improved dramatically, allowing one person to complete the work that previously required seven [1] - The self-service Q&A database has been implemented in five hospitals, with plans for expansion to more medical institutions in the future [1] Group 2 - "Jianrong Zhiyi" exemplifies the commitment of China Construction Bank to serve the public, alongside other initiatives like "Yunong Tong" and "Jianrong Huixue" that support various sectors [2] - The underlying technology of the platform relies on a distributed banking core system and innovative technologies such as natural language processing and dynamic knowledge base construction, which enhance service efficiency [2] - The integration of digital technology with finance creates a "smart water" service model that supports various industries and contributes to a more compassionate approach to financial services [2]