Zhong Guo Jing Ji Wang·2025-11-26 10:45Core Viewpoint - The event "Beautiful Service New Quality Development" held by China Resources Gas in Fuzhou highlighted the company's commitment to customer-centric service and its ongoing digital transformation in the energy sector [2][3]. Group 1: Company Initiatives and Achievements - China Resources Gas emphasizes a customer-centric approach, aiming for high-quality development through innovative practices in customer service, safety production, and digital transformation [2]. - The Fujian region has seen significant growth, with total assets reaching 7.132 billion and a gas pipeline network exceeding 10,100 kilometers, serving over 2.325 million residential users [2]. - The company has implemented the "Gas Steward" grid service model to enhance service efficiency, providing a one-stop service experience for users [3]. Group 2: Safety and Infrastructure Improvements - Safety remains a top priority, with China Resources Gas establishing a comprehensive safety system from pipeline installation to user gas consumption, supported by a professional team of over 10,000 safety inspectors [3]. - The company has invested approximately 17 billion to upgrade old pipelines and gas facilities, addressing historical safety risks [3]. - In Fuzhou, the company is undertaking significant infrastructure upgrades, including the replacement of indoor gas pipes with outdoor installations and smart meters, benefiting 1,021 households [4]. Group 3: Technological Advancements - The integration of data and AI technologies is transforming the gas industry, enhancing service models and operational processes [5]. - The use of drones for intelligent inspections has improved safety monitoring, with capabilities for leak detection and risk identification [6]. - The "AI Eagle Eye Guardian Platform" has been developed to provide real-time monitoring and alerts for construction violations, significantly increasing safety oversight efficiency [6]. Group 4: Future Directions - China Resources Gas aims to continue its commitment to "Beautiful Service New Quality Development," focusing on providing smarter, more efficient, and safer gas experiences for users [6].