Core Viewpoint - The innovative "123 Sunshine Six-Plate Relay Work Method" implemented by the Jingyuan County Power Supply Company aims to simplify processes, shorten timelines, and enhance service quality, significantly improving the efficiency of power expansion services and contributing to local economic development [1] Group 1: Service Process Improvements - "1" day acceptance signifies that all internal processes related to power expansion applications must be completed within one working day, enhancing customer experience by providing immediate acknowledgment of their applications [2] - "2" days for joint inspection and flow aims to eliminate departmental barriers by establishing an "immediate linkage" mechanism, allowing multiple departments to conduct site inspections together within two working days, thus significantly reducing internal coordination time [3] - "3" days for proactive communication ensures that customer managers contact clients within three working days to update them on project progress and manage expectations, fostering trust and understanding [4] Group 2: Practical Application and Results - The effectiveness of the "123" work method was validated during the construction of the "Bright Project" for the Jingyuan County Public Security Bureau, where the company efficiently managed complex power supply needs and provided timely updates to the client [5] - The method exemplifies the company's commitment to serving the public and transforming the "people-centered" development philosophy into tangible customer service experiences, shifting the service chain from an "internal management" focus to a "customer experience" focus [5]
泾源供电:“123”阳光六盘接力跑出优化营商环境“加速度”
Zhong Guo Neng Yuan Wang·2025-11-27 02:53