保险业快速应对香港火灾事故理赔，太平香港承保宏福苑多项保险

Core Insights - A fire incident occurred at Hong Kong's Tai Po Wang Fuk Court on November 26, resulting in 44 fatalities and prompting multiple insurance companies to activate emergency claims procedures [1][2] Insurance Company Responses - AIA Hong Kong established a 24-hour hotline to assist affected clients with immediate support, including case follow-ups and claims inquiries [1] - Prudential set up a similar emergency support hotline for clients needing medical assistance and claims processing [2] - Manulife Hong Kong also created a dedicated hotline for client support, ensuring rapid response to claims and inquiries [2] - AXA announced a fast claims process for clients affected by the incident, emphasizing quick support [2] - Mainland insurance companies, including China Life and Ping An, initiated emergency claims services, simplifying procedures and proactively contacting policyholders [2] Insurance Coverage Details - The affected Wang Fuk Court had four types of insurance, including property insurance for the building and common areas, with a total premium of HKD 337,700 for the period from January 1, 2025, to December 31, 2026 [3][4] - The property insurance coverage amounts to HKD 2 billion, with a premium of HKD 240,200 for two years [4] - Public liability insurance covers third-party personal injury and liability, with specific coverage limits and premiums detailed [4] - Cash insurance covers various scenarios, including cash in transit and storage, with specified coverage amounts and premiums [4] - The collective personal accident insurance provides coverage for participants in community activities, with a maximum coverage of HKD 100,000 per person [4] Claims Processing Initiatives - China Taiping Insurance has implemented a "three exemptions, two cancellations, one advance payment" claims service for affected clients, streamlining the claims process [3] - Taiping Hong Kong has activated its emergency mechanism to ensure prompt and comprehensive claims processing in line with insurance contracts [4]