超时免罚60城上线!年底前覆盖全国
Yang Zi Wan Bao Wang·2025-11-28 06:32

Core Insights - The new policy by Taobao Flash Delivery eliminates penalties for delivery riders exceeding time limits, promoting a more flexible and supportive working environment [1][3] - The initiative aims to enhance rider earnings and user experience through a points-based system that rewards timely and quality service while minimizing stress for riders [3] Group 1: Policy Changes - Taobao Flash Delivery's cancellation of time penalties will expand to 60 cities by December 3, with plans to cover all direct-operated cities by the end of the year [1] - The new scoring system allows riders to earn points for successful deliveries and avoid penalties for minor delays, with a maximum deduction of 2 points for exceeding time limits [1][3] Group 2: Rider Support and Incentives - The company has introduced various measures to improve rider conditions, including a "knock and enter" service, collaboration with property management and Alipay to enhance community access, and optimization of delivery routes [3] - Additional safety incentives have been implemented, rewarding riders with cash bonuses for maintaining high safety rankings, alongside reminders for rest during long delivery hours [3] Group 3: Overall Impact - The changes are expected to reduce anxiety among riders, ensuring safer travel and more stable income while simultaneously enhancing the overall delivery experience for consumers [3] - The comprehensive upgrade of the rider incentive system includes uniform updates, increased investment in rider welfare, and full coverage of retirement and medical insurance [3]

超时免罚60城上线!年底前覆盖全国 - Reportify