Zheng Quan Ri Bao Wang·2025-11-28 07:49Core Viewpoint - The recent changes in Taobao Flash Purchase's delivery rider penalty system aim to enhance rider income stability and improve service quality by eliminating penalties for late deliveries, thereby fostering a more positive working environment for riders [1][3]. Group 1: Policy Changes - Taobao Flash Purchase has expanded the cancellation of late delivery penalties to 60 cities, with plans to cover all direct-operated cities by the end of the year [1]. - The new scoring system allows riders to earn points for successful deliveries and provides a more flexible penalty system for late deliveries, where a maximum of 2 points can be deducted for delays [1][3]. Group 2: Rider Support Initiatives - The platform has introduced various initiatives to support riders, including a "knock and enter" service, collaboration with property management and Alipay to optimize community access, and enhancements to delivery route efficiency, achieving a 90% route optimization rate [3]. - Additional measures include fatigue management rules, cash rewards for safe riding, and a comprehensive upgrade of the rider incentive and support system, including free uniform updates and full coverage of health insurance [3][4]. Group 3: Professional Development - Taobao Flash Purchase aims to elevate the status of delivery riders to a modern service profession with skill certification, growth opportunities, social security, and professional dignity through its various initiatives [4].