冬季供暖电力足

Core Viewpoint - The company is taking proactive measures to ensure grid safety and reliable electricity supply for heating customers during winter, including comprehensive inspections and emergency preparedness [1] Group 1: Safety Measures - The company has conducted thorough inspections of power supply lines, distribution rooms, transformers, generators, and backup power sources for electric heating customers [1] - Load testing of equipment in the jurisdiction has been performed, with immediate rectification of any identified hazards [1] - On-site services have been provided to check for safety hazards in customers' home equipment and to promote safe electricity usage knowledge [1] Group 2: Emergency Preparedness - The company has implemented disaster prediction and warning systems for rain, snow, and ice, and has improved operational plans for the grid during adverse weather [1] - Strict dispatch discipline has been enforced, with careful scheduling and enhanced operational duty [1] - The company is ensuring the availability of spare parts and supplies to maintain smooth operations [1] Group 3: Customer Engagement - The company plans to continue focusing on customer needs by enhancing communication and actively seeking feedback from various stakeholders [1] - It aims to address customer-reported issues effectively and to monitor service quality closely [1] - The company is committed to establishing a reputation for excellence in power supply service quality [1]