国家金融监管总局：银行业保险业做好香港大埔火灾金融保障服务

Core Viewpoint - The notification from the National Financial Regulatory Administration emphasizes the importance of providing financial support and services to residents affected by the fire in Tai Po, Hong Kong, through various measures by banks and insurance companies [1]. Group 1: Emergency Measures - Chinese-funded banks and insurance companies in Hong Kong are required to quickly initiate emergency measures, including opening green channels and simplifying business procedures to meet the financial needs of affected residents [4]. - The notification stresses the need for a heightened sense of political responsibility and urgency in responding to the disaster, with a focus on serving the people and ensuring safety [1]. Group 2: Insurance Services - Insurance institutions are instructed to conduct thorough business inspections and provide proactive services, ensuring timely claims processing based on the principles of "paying claims as much as possible, paying quickly, and reasonable pre-compensation" [2]. - The notification highlights the importance of optimizing claims procedures to reflect the urgency and compassion needed in the aftermath of the disaster [2]. Group 3: Financial Support for Reconstruction - Chinese-funded banks are encouraged to enhance financial services to assist affected customers, including offering deferred repayment options based on individual circumstances [3]. - Banks are expected to support post-disaster recovery and reconstruction efforts by meeting credit demands for fire prevention, production transportation, and livelihood security [3]. Group 4: Coordination and Collaboration - There is a call for close cooperation between Chinese-funded banks and insurance institutions to effectively respond to the disaster and support recovery efforts [5]. - Financial regulatory authorities in Guangdong and Shenzhen are tasked with guiding local banks and insurance institutions to leverage their proximity to allocate resources efficiently [5].