Bei Jing Ri Bao Ke Hu Duan·2025-11-29 13:33Core Viewpoint - A serious fire occurred in Hong Kong's Tai Po district, resulting in significant casualties, prompting the Hong Kong SAR government to activate emergency response mechanisms [1] Group 1: Company Response - China Mobile and its local institutions provided various communication support and community services, including a donation of 10 million HKD to assist with medical treatment for the injured, support for the families of the deceased, and community rebuilding efforts [1] - The company expressed deep condolences to the victims and their families, and paid high respect to the firefighters and rescue personnel involved [1] - China Mobile will continue to monitor the situation and provide 24/7 emergency communication support to ensure stable internet and communication services for affected residents [1] Group 2: Customer Support Initiatives - The company will waive communication service and home broadband monthly fees for affected customers in Tai Po, suspend payment collection, and facilitate quick replacement of lost mobile phones or SIM cards [1] - China Mobile aims to provide all necessary support to the disaster-affected residents and assist the SAR government's post-disaster reconstruction efforts [1]