国家金融监管总局指导银行业保险业做好香港火灾金融保障服务

Core Points - The National Financial Regulatory Administration issued a notice on November 29 to guide the banking and insurance sectors in providing financial support for the recovery efforts following the fire disaster in Tai Po, Hong Kong [1][2] - The notice emphasizes the importance of efficient claims processing and financial support to assist affected residents in restoring their lives and businesses [1] Group 1: Insurance Sector - Insurance institutions are required to conduct thorough business inspections and proactively provide services, ensuring the scientific allocation of resources for damage assessment and compensation [1] - The principle of "compensate as much as possible, compensate quickly, and provide reasonable pre-compensation" should be followed, with simplified procedures and optimized processes to enhance the speed of claims [1] - Taiping Insurance Group is tasked with coordinating efforts among its subsidiaries to improve insurance service delivery [1] Group 2: Banking Sector - Chinese-funded banks in Hong Kong are encouraged to enhance financial services to help affected customers overcome difficulties, including offering deferred repayment options based on individual circumstances [1] - Banks are expected to support post-disaster recovery and reconstruction by meeting the credit needs of enterprises involved in fire prevention, production, transportation, and public welfare [1] - Emergency measures should be initiated by banks and insurance companies, including opening green channels and simplifying business procedures to quickly address the financial needs of disaster-affected residents [2]