ZRCBANK(SZ:002839) Jiang Nan Shi Bao·2025-11-30 13:17Core Points - Zhangjiagang Rural Commercial Bank Yixing Branch organized a customer event themed "Painted Fans for a Beautiful Future, Joy for Bank and Customers" to promote traditional Chinese culture and customer-centric service [1] - The event featured a detailed explanation and video demonstration of the cultural value of painted fans and the essence of water-stretched lacquer art, engaging customers in a hands-on experience [1] - Financial service representatives provided personalized financial product insights and practical knowledge on fraud prevention, enhancing customer interaction and service quality [1] Summary by Categories Event Overview - The event aimed to celebrate traditional culture while focusing on customer engagement and service [1] - Customers participated in creating unique lacquer art, fostering a deeper appreciation for cultural heritage [1] Customer Engagement - The event included interactive sessions where customers learned about the artistic process of lacquer art, enhancing their experience [1] - Financial service representatives acted as "financial service ambassadors," addressing customer needs and providing tailored financial advice [1] Financial Education - The bank emphasized educating customers on financial products such as deposits and insurance, as well as practical knowledge on preventing telecom fraud and identifying illegal fundraising [1] - The approach aimed to create a warm service atmosphere and facilitate open communication between the bank and its customers [1]