巨野市场监管：专项整治“水电气” 守护民生“生命线”

Core Viewpoint - The special rectification action in the "water, electricity, and gas" sector in Jiyue County aims to address public concerns and improve market order, achieving significant preliminary results [1][4]. Group 1: Regulatory Actions - Jiyue County Market Supervision Bureau conducted a comprehensive investigation of the operational status and facilities of major water, electricity, and gas supply companies, establishing a detailed work ledger including "problem lists, responsibility lists, and rectification lists" [2]. - The bureau implemented dynamic management of the ledger, ensuring that newly discovered issues are promptly included and resolved problems are marked as completed, laying a solid foundation for targeted measures [2]. Group 2: Consumer Protection - The special rectification action included a "benefit inspection" segment, where 229 residential meters (water, electricity, and gas) were sampled and tested to address consumer concerns regarding meter accuracy [3]. - The bureau collected public opinions and suggestions through various channels, distributing over 4,150 surveys and 3,100 benefit contact cards, gathering 134 reported issues for timely response and resolution [3]. Group 3: Service Improvement - The action not only focused on regulation but also aimed to enhance service quality, ensuring that the public experiences fairness and benefits from the rectification efforts in the "water, electricity, and gas" sectors [4]. - The initiative is described as both a "clean-up" of industry irregularities and a "training exercise" to improve public service quality, contributing to safer, more stable, and efficient urban infrastructure [4].