Core Insights - The article discusses the transformation of service robots from novelty items in hotels to standard configurations, emphasizing the need for technology to become a more empathetic partner rather than just a cold tool [1] - The Beijing Smart Hotel Robot Application Competition showcased 26 technology companies, with Beijing Yunji Technology Co., Ltd. winning three major awards, highlighting the warmth and intelligence of technology [1][2] - Yunji Technology's innovative "embodied intelligence + disembodied intelligence + ecological collaboration" framework represents a significant leap from single-function robots to collective intelligence, providing new upgrade ideas for smart hotels [1][7] Competition Overview - The competition featured four core categories: room service, welcoming guidance, cleaning, and entertainment interaction, all based on real hotel service scenarios [2] - 26 participating teams engaged in a rigorous competition format, testing equipment stability and understanding of service essence [2] Performance Highlights - In the room service category, Yunji Technology's robot team demonstrated excellent task execution capabilities, completing full delivery tasks autonomously, including elevator navigation and precise docking [3] - The self-developed HDOS system showcased efficient scheduling capabilities under pressure, intelligently prioritizing service requests and integrating with external systems for automated service delivery [4] Innovations in Service - The cooking robots presented in the entertainment interaction category highlighted the integration of technology in hotel dining services, with products like the intelligent stir-fry robot and coffee robot enhancing the service system [5] - The coffee robot demonstrated a fully automated process from cup retrieval to brewing, working in tandem with delivery robots to redefine hotel dining service boundaries [5] Flexible Robot Utilization - Hotels can dynamically adjust the roles of robots based on time and demand, enhancing utilization rates and return on investment [6] - The HDOS system acts as a central hub for coordinating robot activities, transitioning from individual operations to collaborative efforts [6] Ecosystem Development - Yunji Technology is building an open API ecosystem, integrating robots into the hotel's digital framework, addressing the "last 100 meters" of delivery challenges [7] - The shift from "digitalization" to "intelligent digitalization" in the hotel industry necessitates comprehensive automation solutions, with Yunji Technology's three-in-one architecture providing a replicable transformation path for the industry [7]
推动服务机器人从单一功能到群体智能跨越 云迹科技加速布局“协同智能”