Zheng Quan Ri Bao Wang·2025-12-01 14:00Core Insights - GAC Group, CATL, and JD.com held a user feedback meeting to address customer concerns regarding the Aion UT super vehicle, emphasizing their commitment to user satisfaction and service improvement [1][2] Group 1: User Feedback and Concerns - Users expressed concerns about the 3000 km mileage limit of the rental package, which some found insufficient [1] - CATL's subsidiary clarified that the 3000 km limit is based on extensive real-world usage data, and additional services will be introduced to enhance user experience [1] - A new service offering of "50 yuan for 1000 km" will be launched in December to address user mileage needs [1] Group 2: Product Features and Market Positioning - The Aion UT super has achieved several leading features in its class, including a 500 km range, Huawei cloud vehicle system, and reverse warning system, while maintaining high cost-effectiveness [1] - The vehicle aims to provide optimal core product value, user experience, and competitive pricing [1] Group 3: Delivery and Customer Service Enhancements - The delivery of the 1000th Aion UT super in Beijing marked a significant milestone, showcasing the collaborative effort to create a new automotive consumption experience [2] - The companies have committed to improving customer service throughout the vehicle selection, purchase, and usage processes, including multiple training sessions for customer service representatives [2] - Refund options are available for users who paid a deposit between November 9 and 23, as well as for those who customized their orders after November 24 [2]