Shopify resolves outage disrupting merchants on Cyber Monday

Core Insights - Shopify experienced a significant outage that disrupted operations for numerous merchants, preventing them from fulfilling transactions [1][2] - The outage occurred during Cyber Monday, a peak online shopping day, which is critical for e-commerce sales [2] - Shopify merchants account for over 10% of all e-commerce transactions in the U.S., highlighting the platform's importance in the industry [2] Incident Details - The issues began around 6:45 a.m. PT, with merchants reporting difficulties logging into their accounts and accessing point-of-sale (POS) systems [3] - Shopify identified the cause of the problem as its login authentication flow, which affected POS logins, and has since fixed the issue [4] - Recovery signs are being observed, and the company is monitoring the situation while advising merchants of longer wait times for support due to the outage [4] Impact Assessment - The exact number of affected merchants is unclear, but Downdetector reported approximately 4,000 outage incidents [5]