Core Viewpoint - GAC Aion has acknowledged a promotional error regarding the Aion UT Super model, specifically confirming that it does not come with a sunroof, which was misrepresented in marketing materials [1][2]. Group 1: Promotional Error and User Feedback - GAC Aion's Vice President Yang Long stated that the sunroof image was a result of a content review error, and the company has conducted a thorough self-examination to rectify the issue [2]. - Users reported that they were misled by promotional images of the Aion UT Super featuring a sunroof, which was not available upon delivery [2]. - The company has committed to refunding users who placed deposits between November 9 and 23 if they confirm their customization before completion [2]. Group 2: Product Features and Pricing - The Aion UT Super offers two purchasing options: battery rental and full vehicle purchase, with the battery rental price set at 49,900 yuan, and a promotional reduction in monthly rental fees from 499 yuan to 399 yuan for orders placed by December 8 [3]. - A mileage cap of 3,000 kilometers per month is established, with charges of 0.2 yuan per kilometer for excess mileage, aimed at reducing costs for typical family users [5][6]. Group 3: Invoice and Service Improvements - Initially, invoices for the Aion UT Super were limited to Shanghai and Guangzhou to facilitate government subsidy benefits, but the company is working to expand the number of cities where invoices can be issued [7][8]. - The three collaborating companies (GAC Group, CATL, and JD.com) are enhancing customer service experiences through multiple training sessions to address various user concerns [8].
承认失误!埃安,致歉