厦门体育中心“厕纸风波”：记者遭辱骂、评论文章很快被“404”

Core Viewpoint - The incident highlights the tension between public service expectations and operational challenges faced by state-owned enterprises, as well as the inappropriate response from a company official towards media inquiries [4][11]. Group 1: Incident Overview - On November 28, a report by Xiamen Daily's "Haixi Morning Post" raised the issue of whether public toilets at Xiamen Sports Center should provide free toilet paper [5][6]. - Following the report, a company official from Xiamen Sports Industry Group insulted a reporter via WeChat, calling them "despicable" [6][11]. - A follow-up article on December 1 continued the discussion, presenting public opinions and a commentary on the official's behavior [5][6]. Group 2: Public Service and Company Response - The commentary emphasized that the reporter's inquiry was not a strict form of media supervision but rather a presentation of a public concern regarding the lack of toilet paper for citizens using the sports center [8][12]. - The report aimed to find a balance between the needs of citizens and the operational costs faced by the venue management [9][12]. - The incident reflects a broader issue of how some public managers react defensively to media scrutiny, indicating a disconnect between their responsibilities and public service [4][11]. Group 3: Commentary on Management Attitude - The commentary questioned whether the official's reaction stemmed from a sense of entitlement or bureaucratic mentality, suggesting that the focus should be on serving public needs rather than protecting personal pride [5][12]. - It highlighted the importance of aligning corporate missions with public service expectations, urging the official to remember their role in serving the community [5][12]. - The commentary concluded with a call for accountability and reflection on bureaucratic attitudes within state-owned enterprises [5][12].