Zhong Guo Jin Rong Xin Xi Wang·2025-12-02 08:53Core Viewpoint - The article highlights the exceptional customer service provided by Zheshang Bank's Hefei Shushan Branch to foreign clients, emphasizing the bank's commitment to enhancing the banking experience for expatriates in China [1][2]. Group 1: Customer Service Initiatives - A foreign scholar from Iran received personalized assistance at the bank, showcasing the bank's "green channel" for foreign visitors to facilitate smooth transactions [1]. - The bank staff demonstrated a proactive approach by introducing convenient services such as the "small change wallet," which includes various denominations for everyday use [1]. - The scholar expressed appreciation for the efficient and warm service, indicating a positive customer experience [1]. Group 2: Strategic Focus on Foreign Clients - Zheshang Bank is actively promoting the "Payment Convenience Improvement Project," targeting the real needs of foreign clients and continuously optimizing processes and services [1]. - The bank aims to provide safer, more stable, and more convenient financial services for expatriates, reflecting its commitment to social responsibility and customer care [1].