Core Insights - The incident involving actress Du Chun's wife, Wang Canxi, highlights issues with Alipay's Huabei service, particularly regarding harassment from debt collection calls despite her never using the service [2][4] - Wang Canxi's experience has sparked widespread discussion among users who have faced similar issues, leading to her contacting Alipay and reporting the matter to the relevant authorities [4] - The root cause of the harassment was identified as her phone number being associated with a previous user who had overdue payments, which Alipay has since addressed [4] - Concerns about information security and user trust have been raised, as the platform's response to security measures was vague [4] User Experience and Trust Issues - Users have reported aggressive debt collection practices, including contacting family members, which has led to negative health impacts for some [5] - The frequency of complaints regarding Huabei on platforms like Black Cat Complaints exceeds 40,000, indicating a significant trust crisis among users [4] Market Position and Competition - The consumer credit market is highly competitive, with rivals like JD's Baitiao and Tencent's WeChat Loan gaining traction through their respective ecosystems [7] - Despite the challenges, Huabei retains advantages due to its integration within the Alipay ecosystem, suggesting potential for improvement if trust issues are addressed [7]
演员杜淳妻子没开通过花呗却遭频繁催收 平台回应
Xi Niu Cai Jing·2025-12-03 01:56