服务费缺服务、占位费没标准、“僵尸桩”普遍存在——汽车充电桩发展调查

Group 1 - The core viewpoint of the article highlights that by October 2025, the sales of new energy vehicles (NEVs) in China are expected to account for 51.6% of total new car sales, marking a significant milestone where the market share surpasses half [1] Group 2 - The rapid growth of NEVs has led to a substantial increase in demand for charging infrastructure, which is also developing quickly [3] - However, issues such as unclear service fees, lack of standardization for parking fees, and the prevalence of "zombie charging stations" have emerged, indicating a need for improvement [3][9] Group 3 - Public charging facilities, referred to as "public fast charging stations," are now widely available, with charging costs primarily consisting of electricity fees set by the government and service fees determined by operating companies [5] - Many EV owners are unclear about the scope of the service fees, with instances where the service fee for charging exceeds the electricity cost [5] Group 4 - EV owners may incur additional fees for occupying a charging spot beyond the charging time, which operators claim is to protect the rights of other users rather than for profit [6] - Some EV owners have reported a lack of clear notifications regarding these fees on mobile apps or charging stations, leading to unexpected charges [6] Group 5 - The presence of abandoned or poorly maintained "zombie charging stations" significantly detracts from the charging experience for users [7] - The article emphasizes that ensuring the smooth operation of charging infrastructure is crucial for the healthy development of the NEV industry [9] Group 6 - To address these challenges, it is essential for operators to enhance service quality, and for regulatory bodies and industry associations to collaborate in guiding orderly market development [9] - Improving the user experience and addressing infrastructure shortcomings are vital for the continued growth and reliability of the NEV sector [9]