ibex Philippines Named One of Asia’s Most Influential Companies at The ACES Awards 2025

Core Insights - ibex has been awarded the title of Asia's Most Influential Companies at the 2025 ACES Awards, recognizing its leadership and commitment to sustainability in the business process outsourcing (BPO) sector [1][2] Company Overview - ibex is a global provider of BPO and AI-powered customer engagement technology solutions, operating approximately 30 facilities worldwide and managing nearly 170 million customer interactions annually [6][7] - The company employs over 36,000 individuals globally, leveraging a diverse workforce to enhance customer experience [7] Recent Developments - ibex Philippines celebrated the grand opening of its second site in Davao, indicating ongoing expansion efforts within the country [3] Employee Engagement and Culture - The company promotes a vibrant workplace culture with various employee engagement activities, including talent competitions and wellness programs, which contribute to a positive employee experience [4][5] - ibex emphasizes that a better employee experience directly correlates with improved customer experience, focusing on training, tools, and career advancement opportunities for its agents [5]