ibex Philippines Named One of Asia's Most Influential Companies at The ACES Awards 2025

Core Insights - ibex has been awarded the 2025 Asia's Most Influential Companies Award at The Asia Corporate Excellence & Sustainability (ACES) Awards, recognizing its impact and leadership in the BPO and customer engagement technology sectors [1][2] - The award reflects ibex's commitment to innovation, sustainability, and exceptional customer experience, highlighting its role in the Philippines' growth as a global business hub [2] Company Overview - ibex operates 10 customer experience (CX) service centers across the Philippines, with recent expansion including a new site in Davao [3] - The company employs over 36,000 individuals globally and manages nearly 170 million customer interactions annually, utilizing advanced technology such as the AI-powered ibex Wave iX solutions suite [6][7] Employee Engagement and Culture - ibex promotes a vibrant workplace culture with various employee engagement activities, including talent competitions and wellness programs, emphasizing the link between employee satisfaction and customer experience [4][5] - The company is dedicated to fostering a diverse and inclusive environment, which is seen as essential for delivering superior customer service [5]