埃安UT Super“退款风波”后 广汽京东宁德三方给出回应

Core Viewpoint - The recent delivery of the Aion UT Super has led to a refund controversy due to discrepancies between the actual vehicle configuration and the promotional materials, raising concerns among consumers [2][3] Group 1: Consumer Concerns - Multiple consumers reported issues such as the absence of a sunroof, undisclosed mileage limits on battery rental, and invoice policies affecting local subsidies [2] - The missing sunroof issue was attributed to a content review error during the introduction of the Aion community's three-party cooperation ecosystem, which has since been corrected [2] - The battery rental service's previously unmentioned monthly mileage limit of 3,000 kilometers has caused dissatisfaction among some consumers, although the company claims it is based on actual usage data [2] Group 2: Company Responses - Aion's Vice President clarified that the configuration details were made clear on all official platforms on the day of the launch [2] - The company plans to introduce a mileage increment package in December, allowing users to purchase additional kilometers for 50 yuan [2] - The marketing head from JD Auto stated that invoice issuance in Shanghai and Guangzhou aims to help more users benefit from government subsidies, with plans to expand to more cities soon [3] Group 3: Market Performance - Despite the proactive responses from the three parties involved, Aion's sales have not been satisfactory, with a year-on-year decline of 32.55% in October [3] - The future success of the Aion UT Super in reversing the sales decline remains uncertain and will depend on market reception [3]