车机变“砖头”！ 福特中国遭数百老车主控诉

Core Viewpoint - Ford's recent launch of the 2026 Mondeo has sparked significant backlash from existing owners of the 2022-2025 models, who are dissatisfied with the performance of their vehicle's infotainment system, which they claim has become unusable and poses safety risks [1][2][3] Group 1: Mondeo Launch and Customer Complaints - The 2026 Mondeo has been officially launched with a price range of 149,800 to 199,800 yuan, featuring upgrades in power, intelligence, and design [2] - Existing Mondeo owners report severe issues with their vehicle's infotainment system, citing frequent crashes and a lack of essential connectivity features, which contradicts the manufacturer's promises [2][3] - Over 360 Mondeo owners have filed collective complaints, demanding software upgrades for their current systems and the option to pay for new hardware that supports better performance [3] Group 2: New Model Criticism - Ford's new electric model, the Ford Zhiqu Lema, has also faced criticism regarding its design and configuration, with some industry experts questioning its authenticity and market appeal [4][5] - The Zhiqu Lema is marketed as a versatile SUV with a starting price of 229,800 to 272,800 yuan, but features such as the roof-lifting function and bed conversion require additional payments, leading to consumer dissatisfaction [4][5] Group 3: Financial Performance and Strategic Challenges - Ford's electric vehicle segment has reported significant losses, with a projected loss of $5.1 billion in 2024, prompting a reevaluation of its electric strategy [5][6] - Sales figures for Ford's electric models in China have been disappointing, with monthly sales often in single digits, indicating a failure in the company's transition to electric vehicles [5][6] - Ford China has established a new sales service company to unify its operations and address internal competition between its joint ventures, but the lack of a successful electric vehicle model raises concerns about the effectiveness of this strategy [8]