Core Points - A New Oriental employee publicly criticized the excessive working hours and unrealistic performance targets for course consultants, highlighting a "996 single day off" work culture [1][4] - The employee described working hours extending from 9:30 AM to 9:30 PM, with little to no actual weekends off, contradicting the labor contract that promised a two-day weekend [4] - The employee expressed feelings of being overworked without compensation for overtime or time off, facing high recruitment targets under extreme time constraints [4] Company Response - The employee's message was quickly deleted and their account was suspended, indicating that the company has a clear reporting mechanism for such communications [5] - A company representative confirmed the authenticity of the message and stated that appropriate actions would be taken to address the situation [5] Leadership Communication - Founder Yu Minhong faced criticism for sending a company-wide email while on a trip to Antarctica, which included an apology and an explanation of his intentions [7] - In his communication, Yu emphasized the responsibility of employees to uphold the company's image and encouraged addressing grievances through internal channels rather than public platforms [7] - Yu also mentioned that he has maintained a non-confrontational approach with employees, asserting that he has never lost his temper with ordinary staff members [7]
新东方员工发长文控诉加班遭秒删，杭州新东方回应