微信小店商家故意填空白地址不退货

Core Insights - Consumers are facing difficulties in returning products purchased through WeChat Mini Programs, with complaints about poor product quality and inadequate customer service response [1][5][6] - The total number of complaints against WeChat on the Black Cat Complaints platform has reached nearly 23,000, with a response rate of only 4.99% [1][5] Group 1: Consumer Complaints - A consumer reported receiving low-quality clothing from a WeChat store and faced challenges in returning the item due to the merchant providing a blank return address [1][5][6] - The consumer attempted to contact platform customer service over 10 times within a month but received no effective resolution [1][6] Group 2: Platform Accountability - Many consumers have expressed frustration over the lack of regulatory oversight by the WeChat platform, which has failed to manage merchants effectively [1][6] - The complaints highlight a significant violation of consumer rights, as the platform does not adequately address issues related to merchant behavior [6]