Pace selected by Prudential Financial to help automate its insurance operations with agentic AI

NEW YORK--(BUSINESS WIRE)--Pace, the agentic workforce for insurance, was chosen by Prudential's Individual Life Insurance (ILI) business to help simplify and improve its service delivery. Pace's AI-powered agents are now streamlining policy servicing and supporting quality assurance efforts within Prudential's ILI business. The first set of automated systems is now live taking on thousands of hours of work. "Our work with Prudential is an example of how AI can be used as a strategic advantage,. ...