TD Bank Group Implemented 75 AI Use Cases in 2025

Core Insights - TD Bank Group has implemented 75 artificial intelligence (AI) use cases that generated 170 million Canadian dollars (approximately $122 million) in value this year [1] - The bank anticipates these AI use cases will generate 200 million Canadian dollars (about $143 million) in incremental value by 2026 [3] AI Use Cases - The AI use cases include transforming loan underwriting, creating intelligent leads, and deepening client relationships to better meet their needs [2] - The bank is prioritizing AI investments across categories such as customer acquisition, customer insights, and risk management [3] Fraud and Compliance - Ongoing investments in fraud modernization led to a 26% year-over-year decline in fraud losses [4] - AI is integral to TD Bank Group's U.S. anti-money laundering (AML) remediation program, which was initiated over a year ago [4] - Key milestones in the AML effort include deploying a next-generation transaction monitoring system and an AI-powered financial crimes automation platform [5] Machine Learning Enhancements - Recent enhancements to the transaction monitoring system utilize machine learning to improve efficacy and accuracy [6] - These AI and machine learning tools are seen as essential for creating an efficient and sustainable compliance program [6] Strategic Focus - The bank is investing in talent and harnessing AI to deploy new digital capabilities aimed at helping clients achieve their financial goals [7]