山东移动聊城东阿分公司：打通电梯通信“堵点”实现信号满格

Core Insights - Shandong Mobile Dong'a Branch has effectively addressed the issue of weak signal and call interruptions in elevator networks, enhancing user experience and receiving positive feedback from residents [1][2] Group 1: Problem Identification and Response - Residents reported poor mobile signal in elevators, leading to call disruptions and inconvenience during daily commutes [1] - The company promptly responded to customer feedback by conducting on-site inspections and professional assessments to identify the root cause of the signal issues [1] Group 2: Technical Solutions Implemented - To improve signal coverage, the company added a 6db coupler to the existing equipment and extended a 10-meter feeder line to the top of the elevator cabin [1] - External directional antennas were strategically installed within the elevator to ensure comprehensive and uniform signal coverage [1] Group 3: Results and Future Plans - Post-implementation tests showed that mobile network signal strength in the elevator reached full bars, with clear calls and stable 4G/5G network speeds, meeting customer communication needs [1] - The initiative reflects the company's commitment to customer service and will serve as a valuable experience for future network optimization efforts [2]