重庆电力：打造“耀红岩”品牌增强能源保障

Core Viewpoint - The "Yao Hong Yan" service brand by State Grid Chongqing Electric Power is effectively enhancing energy security and supporting the modernization of Chongqing through a comprehensive digital transformation and customer-centric service approach [1][3][7]. Group 1: Digital Transformation and Smart Grid - The company has initiated a significant maintenance operation at key substations, utilizing AR glasses and smart positioning devices for real-time monitoring, which enhances operational efficiency [2]. - The new centralized monitoring system allows for proactive management of 25 substations over an area of 45.8 square kilometers, improving response times to equipment anomalies by 55% and nearly doubling inspection efficiency [2][3]. - The digital transformation efforts have led to a power supply reliability rate of 99.9471% and a voltage compliance rate of 99.962% [3]. Group 2: Integration with Local Industry - The "Yao Hong Yan" brand focuses on providing tailored services to industrial parks and key enterprises, facilitating seamless electricity access from project initiation to connection [4]. - The service team has assisted major companies like Yiswei Group and Changan New Energy in expanding their electricity capacity, ensuring smooth project progress [4]. - A dedicated high-voltage customer manager system has been implemented, helping 30 key enterprises save approximately 1.2 million yuan in electricity costs by addressing technical issues [4]. Group 3: Community Engagement and Social Welfare - The company has established a "Yao Hong Yan" grid team to address rising electricity demands in communities, implementing a dual-grid service model for efficient response to customer needs [7][8]. - The initiative includes providing support for community projects, such as the installation of elevators for elderly residents, ensuring that service delivery is accessible and efficient [7]. - The "Yao Hong Yan" service brand has evolved into a vital community support system, enhancing the quality of life for residents and embodying the spirit of the Red Rock legacy [8].