Core Insights - The collaboration between China Construction Bank (CCB) Shanghai Branch and the Shanghai Housing Provident Fund Management Center has enhanced public service convenience by expanding the range of housing provident fund services [1][3] - The service model has transitioned from "nearby service" to "comprehensive service," achieving a significant upgrade in service capabilities [1][6] Group 1: Service Expansion - CCB's branches now offer an increased total of 3 collection and 15 withdrawal services, significantly enhancing the volume of services available [1][3] - The expanded services cover personal account management, collection transfer, and various withdrawal scenarios, forming a comprehensive service system to meet diverse citizen needs [3][6] Group 2: Strategic Alignment - The new services align closely with urban renewal and the Yangtze River Delta integration strategy, supporting initiatives such as "withdrawal for purchasing renovated housing" and "withdrawal for transitional rental during project construction" [3][6] - The service framework includes a multi-tiered withdrawal system for various housing types, specifically addressing the needs of new citizens and young renters [3][6] Group 3: Operational Collaboration - Prior to the official launch, CCB organized practical training for staff to ensure smooth implementation and standardization of the new services [5][6] - The partnership has achieved a 95% coverage rate for business processing through system integration, process restructuring, and joint training of personnel [6] Group 4: Future Development - Looking ahead, both parties plan to continue exploring advancements in smart services and data empowerment to enhance the experience of citizens using housing provident fund services [7]
从“就近可办”到“全能通办”,建行上海市分行打造公积金服务新样本