Oakworth Capital Bank Maintains Industry-Leading Net Promoter Score, Reflecting Strong Client Satisfaction and Loyalty

Core Insights - Oakworth Capital Bank has achieved a Net Promoter Score (NPS) of 94 in 2024, significantly higher than industry averages, indicating strong client loyalty and satisfaction [1][6] - The bank maintains a client retention rate of 95%, reflecting its commitment to building long-term relationships and delivering exceptional service [2][6] - Oakworth's high-touch approach to banking and wealth management emphasizes personalized attention, which is highly valued by clients [3] Company Overview - Oakworth Capital, Inc. operates as the bank holding company for Oakworth Capital Bank, founded in 2008, with headquarters in Birmingham, Alabama, and four offices in the Southeast [5] - As of September 30, 2025, Oakworth reported total assets of $1.9 billion, gross loans of $1.5 billion, deposits of $1.7 billion, and wealth and trust assets under management of $2.6 billion [6] Recognition and Awards - Oakworth has been recognized among American Banker's "Best Banks to Work for" for nine consecutive years, achieving the top spot for six of those years and ranking 2 most recently [6]