Core Viewpoint - Meituan and JD.com have announced their voluntary commitment to implement the newly released national standard "Basic Requirements for Delivery Platform Service Management" (GB/T 46862—2025), aiming to enhance service quality and protect the rights of consumers, delivery personnel, and merchants [5][6]. Group 1: Company Statements - Meituan, as one of the standard's drafting units, actively participated in its development and endorses the core principles of fair competition, food safety, service quality enhancement, and coordination of stakeholder rights [5]. - JD.com, also a drafting unit, similarly engaged in the standard's formulation and supports its key concepts, including fair competition and service quality improvement [6]. Group 2: Implementation Goals - Both companies will integrate the standard's requirements into their operational management and service processes to continuously optimize platform rules and improve service management for merchants and delivery personnel [5][6]. - The implementation of this standard is seen as an opportunity to promote regulated management, quality service, rational competition, and ecological win-win scenarios within the food delivery industry [5][6].
美团、京东外卖发布声明