Xin Lang Cai Jing·2025-12-06 10:49Group 1 - The core issue revolves around an employee's open letter criticizing the company's work culture, specifically the "996" work schedule, which contradicts the company's stated values of prioritizing education and employee rights [2][6] - The employee's letter highlighted a significant discrepancy between the company's ideals and the reality of long working hours, with shifts extending from 9:30 AM to after 9:30 PM, making the promised weekends off nearly impossible [2][6] - Following the letter's circulation, it was deleted, and the employee's account was banned, indicating a potential internal conflict regarding employee expression and management's response to grievances [6] Group 2 - The founder, Yu Minhong, addressed the situation by assuring that the employees who wrote the letter would not face repercussions and that their concerns would be investigated [1][6] - Yu's previous internal communication during a trip to Antarctica, intended to inspire employees, instead led to backlash as employees felt disconnected from the realities of their work environment [6] - The company emphasized the importance of addressing grievances through internal channels rather than public platforms, suggesting a need for better communication and support systems within the organization [6]