打响国际医疗服务“上海品牌” 全市统一服务标准 去年外籍和港澳台出院患者增25%

Core Insights - In 2024, Shanghai's medical institutions are expected to see a 25% year-on-year increase in services for foreign and Hong Kong, Macau, and Taiwan patients [1] - The implementation of the local standard "International Medical Service Specification" (DB31/T 1487—2024) has significantly improved the patient experience in international medical services [1] Group 1 - Shanghai has launched international medical (tourism) pilot programs in both private and public hospitals since 2020 and 2023, respectively [1] - The lack of unified service standards has been a long-standing issue, hindering sustainable development in international medical services [1] - The "International Medical Service Specification" was officially implemented on October 1, 2022, providing a normative document and technical guidance for international medical tourism in Shanghai [1] Group 2 - The "Shanghai Standard" is the first local standard in the international medical field, innovating clinical diagnosis and treatment models, and proposing a "general + specialized" clinical diagnosis model for comprehensive hospitals [2] - Following the implementation of the standard, patient experience has improved significantly in areas such as multilingual services, appointment scheduling, insurance direct payment, and international medical tourism procedures [2] - The "Shanghai Standard" is being promoted nationwide, with cities like Shenzhen and provinces such as Zhejiang, Guangdong, and Yunnan conducting research to understand the standard [2] Group 3 - The launch of the "International Medical Sailing - Shanghai International Medical Brand Promotion" marks a new phase in integrating medical services with cultural promotion [2] - The focus on meeting the medical needs of foreign nationals in China and attracting foreign patients to seek medical care in Shanghai is seen as crucial for the development of international medical services [2] - The Shanghai Medical Association aims to leverage its platform to promote medical advancements and build an international brand for Shanghai's healthcare [2]