Core Viewpoint - The "Jianrong Zhiyi" platform by China Construction Bank (CCB) is highlighted as a successful case of digital finance, significantly improving the efficiency of refund reconciliation processes at Sichuan Provincial People's Hospital, aligning with the national goal of building a financial powerhouse and promoting high-quality financial development [1][29]. Group 1: Digital Finance Implementation - The "Jianrong Zhiyi" platform has streamlined the refund reconciliation process, reducing the number of personnel required from 7 to 1 [2][30]. - The average response time for single query retrieval has decreased from 63 seconds to under 12 seconds, enhancing operational efficiency [2][30]. - The platform has implemented a self-service Q&A database, replacing traditional paper guides, which has led to a significant increase in service efficiency [2][30]. Group 2: Broader Financial Initiatives - CCB's initiatives, including "Yunong Tong" and "Jianrong Huixue," reflect its commitment to serving the public and supporting various sectors through financial services [3][31]. - The integration of advanced technologies such as distributed banking core systems and natural language processing has underpinned the success of these digital finance initiatives [3][31]. - CCB aims to accelerate its digital and intelligent transformation to contribute to the development of the digital economy and enhance financial productivity [29][31]. Group 3: Communication and Outreach - CCB's digital finance stories are being disseminated in both Chinese and English through various media platforms, including People's Daily and its online channels [3][31]. - The outreach efforts aim to showcase the impact of digital finance on improving public services and enhancing the quality of life [3][31].
数字搭桥，护航温情就医路！建行“数字金融”故事获人民日报点赞