Core Insights - The evolution from the internet to artificial intelligence (AI) represents a fundamental shift in connectivity, with AI emerging as a new connector that integrates knowledge, intelligence, people, and data to create new value leaps [1][2] - In the era of large model intelligent agents, these agents will empower enterprises by enhancing internal integration of knowledge, experience, and business processes, while also improving external connections with customers and partners to significantly increase customer value [1][2] Implementation of Intelligent Agents - The implementation of intelligent agents presents unique challenges, as AI serves as the main connector rather than a mere conduit, necessitating high accuracy and adherence to rules, which raises new demands for data governance within enterprises [3] - A roadmap for the successful deployment of intelligent agents has been proposed, highlighting advancements in intelligent marketing, sales, and customer service platforms [3] - The upgraded intelligent customer service platform 5.0, which integrates a wealth of industry assets, is designed to facilitate faster and better AI innovation deployment, serving as a comprehensive foundation for building enterprise-level intelligent agents [2][3] - The intelligent agent marketplace has been enhanced to include over 300 enterprise-level intelligent agents across six major industries: finance, manufacturing, automotive, retail, transportation, and government, strengthening the full lifecycle capabilities of intelligent agent development and operations [2][3] - The platform aims to ensure a success rate of over 95% for enterprise scenario implementations [2][3]
中关村科金总裁喻友平:互联网到人工智能的演进,本质是连接的进化